About the OFSO

The main objective of the Office is to provide fair, sound assistance to customers who are not satisfied with their financial services provider and to mediate on behalf of those who have a complaint with their institution.

Case Studies

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Articles & Publications

(September 1, 2015)
FINAL-Approved-Mediator-20.8.20151.pdf download View | Download
Keywords: financial ombudsman, news, newsletter
Categories: Newsletters, Publications
(November 26, 2014)
?attachment_id=1721 download View | Download
Keywords: financial ombudsman
Categories: Annual Reports
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