The Office of the Financial Services Ombudsman conducts FREE outreach sessions for citizens of Trinidad and Tobago. If your group/organisation would like to know more about the Agency and would like to book a session, contact us at 625-4835 ext. 2604/2657 or email: info@ofso.org.tt


Dear Suzanne, Thank you most sincerely for hosting a very successful  Conference  this year in your lovely country. Highly meaningful and relevant content and outcomes.  Personally benefitted from the sharing of expertise, opinions and building new networks.  Enjoyed your wonderful hospitability  and the fun evenings. A big thank you  to you, Annalisa  and the team for everything. Much appreciated. Best wishes and look forward to our next conference in Helsinki. Warm regards Thomas Naidoo   |   Customer Dispute Adjudicator |  Offices of The Customer Dispute Adjudication  |   Barclays Africa/Absa

Thomas Naidoo

Dear Suzanne, Would you be so kind as to forward this to Mr Jwala Rambarran, Governor of the Central Bank of Trinidad and Tobago. Firstly, I would like to thank you and the Governor for hosting INFO 2014 in Trinidad and Tobago. It was, in my view at least, the most successful INFO conference to date in terms of programme content, innovative delivery and information exchange.  It was apparent that a great deal of thought, energy, resources and time went into the organisation of the conference. You have set a very high standard for everyone! Secondly, conference delegates were treated to a level of hospitality that other hosts will find difficult, if not impossible, to match. The evening activities and our day in Tobago will remain etched in my memory for many years to come. Finally, your staff and that of the Central Bank’s were simply remarkable.  I have not encountered a more dedicated, collegiate and helpful team. Given the above, it should come as no surprise to you and the Governor that INFO delegates are now ambassadors for Trinidad and Tobago. Thank you again for the opportunity to visit your wonderful country. Kind regards, Raj Venga| Chief Executive Officer & Ombudsman | Credit Ombudsman Service Limited

Raj Venga

The Retired Nurses Group appreciates your non-verbal lesson in decorum, patience and tolerance. The educational information you presented demanded our rapt attention. The knowledge of assistance and mediation by the OFSO to Senior Citizens who are aggrieved with their financial services providers is  comforting. We Thank you. 

Brenda Sydney

Dear Ms. Houlder, This mail serves as confirmation of receipt of your letters. Upon collection of my cheque, I shall be sure to inform you. Special thanks to your office for resolving my claim. Kind regards

Lovern Sifontis

Greetings! All, On behalf of my mom I appreciate your quick response to her query. We will follow up with the numbers you have provided.  

Sabrina Titley

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