On September 15, 2023 the Office of the Financial Services Ombudsman(OFSO) opened its Tobago office to reestablish a presence for the convenience of the Tobago public. This milestone achievement was commemorated with a symbolic ribbon cutting ceremony on location at the Victor E. Bruce Financial Complex, Post Street, Scarborough Tobago. Mr. Dominic Stoddard, Financial Services […]
OFSO Annual Breakfast Meeting video presentations. Please click on the individual images to view.
Welcome to our annual breakfast meeting and thank you for agreeing to break bread with us…Breakfast Meeting 2018 Speech
Origins of the Ombudsman The term “Ombudsman” is an indigenous Swedish, Danish and Norwegian term, rooted in Old Norse and essentially means “representative.” A prototype of an Ombudsman may have flourished in China during the Qin Dynasty (221 BC) and in Korea during the Joseon Dynasty. The first preserved use however is in Sweden. In fact, the Ombudsman first appeared in Sweden in 1713. At [...]
The Office of the Financial Services Ombudsman extends deepest condolences to the family and friends of Mrs. Judy Chang on her passing. Mrs. Chang was the first Financial Services Ombudsman (FSO) appointed by the Central Bank of Trinidad and Tobago when the Scheme was established in May 2003. She continued as FSO until 2008. May […]
I am indeed happy to have this opportunity to meet and greet you the participants in the Scheme and our specially invited guests, who we deem as stakeholder partners with an interest in what we do… see more: Address delivered at the Annual Breakfast meeting 2017
Feature address by The Honourable Mr. Justice Vasheist Kokaram, Chairman, Mediation Board of Trinidad and Tobago at the Office of the Financial Services Ombudsman’s Annual Breakfast Meeting, May 25, 2017.
From time to time, we receive complaints from complainants who have issues with their commercial Banks as it relates to the payments and interest incurred on their credit card. Many of us use our credit cards to pay our monthly bills; for online shopping and to purchase items like furniture and appliances. What we fail […]
Mr. Dominic Stoddard has been appointed the Financial Services Ombudsman after consultation with the Bankers Association of Trinidad and Tobago (BATT) and the Association of Trinidad and Tobago Insurance Companies (ATTIC) effective April, 1st, 2016 for a three (3) year period. Mr. Stoddard has been employed with the Bank for the past twenty-three (23) years […]
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